pj99 Privacy Policy

This privacy policy ("Policy") applies to the pj99 platform and the website at https://pj99.cam ("Site"). When you use our site, create an account, or use our services, you agree to the terms of this Policy.

pj99 places the highest importance on the privacy of users in Bangladesh. We commit that your personal information will never be illegally sold or transferred to third parties.

What information we collect

We collect various types of information to provide services on the pj99 platform. The details are outlined below:

1.1 Information You Provide Directly

When you register on our site or use our services, you provide the following information:

• Full name and date of birth (for age verification — only those aged 21 and above may register)
• Email address and username
• Residential address and nationality
• Copy of national ID card or passport (for identity verification)
• Payment details such as bKash number, Nagad number, Rocket number, or Upay account information

1.2 Automatically Collected Information

When you browse our site, the following information is collected automatically:

• IP address and device type
• Browser and operating system information
• Duration of site usage and pages visited
• Data collected through cookies and similar tracking technologies
• Login times and activity logs

1.3 Transaction Information

To monitor financial activity and ensure security, we store the following information:

• Deposit and withdrawal history
• Betting and gaming activity records
• Bonus usage and wagering history
• Verified payment method details

Purpose of data use

pj99 uses your personal information only for legitimate and specific purposes. We process your data for the following reasons:

• Account management: To create, verify, and maintain your account.
• Service delivery: To provide uninterrupted access to live casino, slots, cricket betting, football betting, and other gaming services.
• Payment processing: To complete deposit and withdrawal transactions and ensure financial security.
• Identity verification: To prevent fraudulent activity and comply with Anti-Money Laundering (AML) policies.
• Age verification: To ensure that only those aged 21 or above are using the platform.
• Customer support: To resolve your questions and complaints.
• Technical improvement: To improve site performance and user experience.
• Legal compliance: To maintain required reporting and records under applicable laws and regulations.
• Responsible gaming: To identify potentially problematic gaming behavior and provide assistance.

Information sharing and disclosure

pj99 is very careful about sharing your personal information with third parties. Information is shared only in the circumstances described below:

3.1 Service Provider Partners

Operating our platform may require working with trusted third-party service providers. This includes payment processors (bKash, Nagad, Rocket, Upay, and bank transfer related services), game provider companies, and data security service providers. These partners may use your information only for specific purposes and are required to comply with our privacy standards.

3.2 Legal Obligations

We may be required to provide information to authorities as part of a court order, government directive, or legal process. We fulfill such requests in accordance with applicable law at all times.

3.3 Security and Fraud Prevention

To protect the security of the pj99 platform and prevent fraudulent activity, information related to suspicious activity may be shared with relevant authorities.

3.4 Business Transfers

In the event of a future merger or acquisition, user data may be transferred. However, the new owner will be required to maintain the same privacy policy.

Data security measures

pj99 has put in place industry-standard technical and organizational measures to protect your information:

4.1 Technical Security

• SSL encryption: All data transfers on our site are secured with 256-bit SSL encryption.
• Firewall protection: Advanced firewall systems to prevent unauthorized access.
• Encrypted data storage: Your sensitive information is stored in encrypted form.
• Two-factor authentication: An additional verification layer to protect your account.
• Regular security audits: Regular audits conducted to identify system vulnerabilities.

4.2 Organizational Security

• Only authorized staff may access your information.
• Staff receive regular privacy and data protection training.
• An incident response plan is in place to take swift action in the event of a data breach.

Cookies and tracking technologies

The pj99 website uses cookies and similar tracking technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential cookies: Required for core site functions such as login sessions and security. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to analyze site usage statistics and make improvements.

5.2 Cookie Controls

You can control or reject most cookies by changing your browser settings. Please note that disabling certain cookies may cause some features of the site to not work properly.

Data retention period

pj99 retains your personal information for as long as it is needed for the purposes described below:

• Account information: For the entire period your account is active and for as long as required to meet legal obligations after the account is closed.
• Financial transaction records: Retained for the period required under financial regulations.
• Communication history: Records of customer support communications are retained for a set period.
• Betting and gaming history: Retained for fraud prevention and dispute resolution purposes.

After the set period, information is securely deleted or anonymized.

Your rights

As a pj99 user, you have the following rights regarding your personal information:

• Right to access: You have the right to know what information we hold about you.
• Right to rectification: You may request correction of your personal information if it is inaccurate or incomplete.
• Right to erasure: You may request deletion of your information in certain circumstances, although some information may need to be retained due to legal obligations.
• Right to restrict processing: In some cases, it is possible to request that processing of your information be limited.
• Data portability: You may request your information in a structured format.
• Right to object: You may object to your information being used for specific purposes.

To exercise these rights, contact us by email: [email protected]

Protection of minors

pj99 maintains a very strict position on protecting the privacy of minors.

Our platform is for those aged 21 and above only. We do not knowingly collect any personal information from those under 21. The registration process includes a mandatory age verification step. If we become aware that a minor is using our platform, that account will be immediately closed and the associated information will be deleted.

Changes to the policy

pj99 reserves the right to update this privacy policy from time to time. In the case of any significant changes:

• The updated date will be displayed on this page.
• Registered users will be notified by email.
• A special notice may be displayed on the site for important changes.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.

Contact us

If you have any questions, concerns, or complaints about this privacy policy, you can reach us in the following ways:

• Email: [email protected]
• Live chat: 24/7 support in Bengali is available through the live chat option on the site.

Our privacy team will endeavor to respond to your request as soon as possible.