pj99 Terms and Conditions

1 General Provisions and Definitions

In this document, "pj99", "we", "our", or "platform" refers to the website https://pj99.cam and its operating entity. "User", "you", or "member" refers to anyone who has registered on or is using this platform.

1.1 Definition of Services

pj99 is an online gaming and betting platform that offers live casino, slot games, sports betting (cricket, football), fishing games, and other digital gaming services.

1.2 Right to Modify Terms

pj99 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect from the date of publication. Users are advised to check this page regularly.

2 Registration and Account

2.1 Eligibility Requirements

• You must be at least 21 years of age to open an account.
• You must be a lawful citizen or resident of Bangladesh.
• One person may operate only one account.
• Multiple accounts from the same IP address or device are prohibited.

2.2 Providing Accurate Information at Registration

You must provide accurate and truthful information at the time of registration. Providing false or misleading information will result in immediate account closure and all deposited funds may be forfeited.

2.3 Account Security

Keep your account password and login details completely confidential. Do not allow anyone else to use your account. If you suspect any unauthorized access to your account, notify our support team immediately.

2.4 Identity Verification (KYC)

pj99 may request identity verification documents at any time. These may include a national identity card, passport, or birth certificate. Failure to submit documents may result in account suspension.

3 Deposit and Withdrawal Policy

3.1 Deposit Terms

• Minimum deposit amount: ৳500.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposited funds must come only from the registered user's own account.
• Deposits through third parties are strictly prohibited.

3.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawal processing typically takes 30 minutes to 3 hours.
• Withdrawals can only be made using the same method as the original deposit.
• Large withdrawals may be delayed if identity verification has not been completed.

3.3 Transaction Responsibility

The user bears full responsibility for sending funds to an incorrect account number. Please verify all details before confirming a transaction.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to ৳20,000. A 25x wagering requirement applies to this bonus.

4.2 General Rules for Using Bonuses

• Bonuses must be used within the specified time limit after they are received.
• Bonuses cannot be withdrawn before the wagering requirements are met.
• A bonus offer can only be used once.
• If bonus abuse is found, the bonus and related winnings may be forfeited.
• pj99 reserves the right to change or cancel any bonus offer.

4.3 VIP Program Terms

Weekly cashback is available under the VIP program at the Bronze, Silver, Gold, Platinum, and Diamond levels. VIP levels are subject to change and review by pj99.

5 Gaming Rules

5.1 General Gaming Policy

All games on the pj99 platform are operated in accordance with fair play policies. The platform uses SSL encryption and all game outcomes are determined through Random Number Generator (RNG) technology.

5.2 Prohibited Activities

• Using any software, bots, or automated methods to play games is strictly prohibited.
• Attempting to influence game outcomes by colluding with other players is prohibited.
• Attempting to exploit technical vulnerabilities of the platform is prohibited.
• Using the gaming platform for money laundering is prohibited and legally punishable.

5.3 Technical Issues

If a game result is voided due to a technical fault, pj99 reserves the right to refund the relevant bet. pj99 is not responsible for abnormal winnings arising from technical issues.

6 Sports Betting Terms

6.1 General Betting Rules

Betting on cricket (including BPL, IPL, T20 World Cup), football, and other sports is done at the set market prices. Confirmed bets cannot be changed or cancelled.

6.2 Event Cancellation or Postponement

• If a match or event is cancelled before it starts, the full bet amount will be refunded.
• If a match is cancelled mid-way, pj99 will determine the outcome according to standard rules.
• For incomplete matches, bets will generally be considered valid if more than 50% of the time has elapsed.

6.3 Unusual Betting Behaviour

pj99 reserves the right to investigate any bet if match fixing or unusual betting patterns are suspected, and may void suspicious transactions.

7 User Code of Conduct

7.1 Acceptable Use

Users may use the platform for personal entertainment purposes only. Use for commercial purposes or resale is prohibited.

7.2 Prohibited Behaviour

• Harassing, insulting, or threatening other users is prohibited.
• Sending spam or unauthorized promotional messages through the platform is prohibited.
• Using the platform under a false identity or impersonating another person is strictly prohibited.
• Any cyber attack or hacking attempt against pj99 is prohibited and punishable.

8 Intellectual Property

All content on the pj99 platform — logos, graphics, software, text, and design — is the exclusive property of pj99. No content may be copied, distributed, or used commercially without prior written permission.

Content from third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, Ezugi, NetEnt) is owned by them and is used under their respective license agreements.

9 Privacy and Data Protection

pj99 takes the protection of users' personal information very seriously. Our detailed policies on data collection, use, and protection are described on our Privacy Policy page.

• Your data is protected through SSL encryption technology.
• Your information will not be shared with third parties without your consent (except where required by law).
• We use industry-standard security measures to protect data.

10 Limitation of Liability

10.1 Service Availability

pj99 strives to keep the platform available without interruption, but temporary outages may occur due to technical reasons. pj99 is not liable for any compensation if the service is temporarily unavailable due to maintenance or unforeseen issues.

10.2 Gaming Losses

pj99 is not responsible for financial losses arising from gaming. Risks exist in online gaming and users play at their own responsibility.

10.3 Disruption Due to External Causes

pj99 is not liable for service disruptions caused by natural disasters, cyber attacks, network issues, or government directives.

11 Account Closure and Suspension

11.1 Account Closure by pj99

pj99 may temporarily or permanently close any account under the following circumstances:

• Any violation of these terms and conditions.
• Suspicion of fraud, deception, or money laundering.
• Registration with false information.
• Evidence of bonus abuse.
• Allowing minors to use the account.

11.2 Account Closure by the User

Any user may request closure of their own account by contacting our support team. The account will be closed after all pending withdrawals have been processed.

12 Responsible Gaming

pj99 firmly believes in responsible gaming. We advise users to play safely and in a controlled manner.

• Users can set their own deposit and betting limits.
• Self-exclusion is available if needed.
• For more information on gaming addiction, please read our Responsible Gaming Guide.

Gaming is always for entertainment. Never play with borrowed money or by breaking into your savings.

13 Dispute Resolution

13.1 How to Submit a Complaint

For any dispute or complaint, please first contact us via our 24/7 live chat support or by email at [email protected]. Our support team is able to provide assistance in Bengali.

13.2 Resolution Process

After receiving a complaint, we will investigate and try to provide a resolution as quickly as possible. Some time may be needed to reach a decision on complex matters.

13.3 Final Decision

In all disputes, the decision of pj99 management will be considered final. However, we are committed to always making decisions through a fair and transparent process.

14 Applicable Law and Jurisdiction

These terms and conditions will be interpreted in accordance with the prevailing laws of Bangladesh. In the event of any legal dispute, both parties will first attempt to resolve the matter through discussion. If a resolution cannot be reached through discussion, the relevant legal process will be followed.

15 Entire Agreement

These terms and conditions, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between the user and pj99. This agreement supersedes any previous oral or written understandings.

If any provision of this agreement is found to be unenforceable, the remaining provisions will remain in full force and effect.

📩 Contact Us

If you have any questions about these terms and conditions, please contact our support team:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali
• Hours: Always available (Bangladesh Standard Time, UTC+6)